Slot reservations, charger fault reports, session status updates, fleet charging coordination, and user feedback — all structured on WhatsApp for EV drivers and fleet operators.
No credit card required · Setup in 30 minutes
Operational gaps that frustrate EV drivers and reduce station utilisation.
A charger breaks down and no one reports it. Drivers arrive to find it non-functional. Trust drops, your station gets a bad rating, utilisation falls.
Drivers queue at charging stations without knowing if a slot is available. Long waits, frustrated users, and underutilised off-peak hours.
Corporate fleet managers schedule charging over calls and spreadsheets. Vehicles compete for slots, some go uncharged, delivery schedules are disrupted.
Drivers park and leave. Charging completes but they do not return promptly — the slot is blocked, the next driver waits, station revenue is lost.
From slot booking to fault resolution — structured on WhatsApp for drivers and operators.
Drivers book a charging slot via WhatsApp form — station, connector type, arrival time, vehicle details. Slot confirmed, peak hours managed, queues eliminated.
Drivers report charger faults via WhatsApp form — station ID, charger number, fault type, photo. Operations team alerted in real time, technician dispatched fast.
Drivers receive a WhatsApp notification when charging is complete — with a form to confirm they will collect the vehicle. Slot freed up, station revenue protected.
Fleet managers submit charging schedules for all vehicles via WhatsApp form. Slots allocated, vehicles queued automatically — no calls, no conflicts.
From arrival to session end — EV charging managed on WhatsApp.
Driver scans QR at station entrance or clicks link. Selects connector type, arrival time, and expected duration. Slot confirmed — queue forms on app, not at the station.
Driver receives a WhatsApp check-in form on arrival. Confirms vehicle and connector type — session starts, station logs it in real time.
Driver gets WhatsApp updates at 50% and 80% charge level — so they can plan return pickup without range anxiety or unnecessary waiting.
When charging completes, instant WhatsApp notification sent. Driver confirms vehicle collection ETA via form — slot released promptly, no blocking.
Post-session feedback form captures experience rating and any issues. Fault reports flow directly to ops team. Station health data builds over time.
For public charging stations, commercial hubs, and corporate fleet depots.
Slot reservation system reduces off-peak idle time and spreads demand more evenly across the day.
Structured fault reports with photos and station IDs mean technicians arrive prepared — first-fix rate improves significantly.
WhatsApp completion alerts with a return confirmation form drive near-perfect slot release by drivers.
"Charger faults used to sit unreported for 6-8 hours. Now EV drivers report via WhatsApp form the moment they see an issue — our mean time to repair dropped by 60% in two months."
Network Operations Lead, VoltGrid EV Charging
Join EV charging networks using WhatsApp forms to improve driver experience, resolve faults faster, and maximise station utilisation.
Setup takes 30 minutes · Cancel anytime