WhatsApp Automation for Hotels & Resorts
Transform your guest experience with intelligent WhatsApp automation. From booking confirmations to concierge services, deliver exceptional hospitality at scale.
Guest Experience
Streamline Guest Communications
Automate every touchpoint of the guest journey with WhatsApp. Provide seamless communication from booking to checkout.
- Automated booking confirmations and pre-arrival communication
- Real-time room service orders and housekeeping requests
- Instant responses to common guest inquiries
- Seamless check-in/check-out processes via WhatsApp
Key Benefits for Hotels & Resorts
Enhanced Guest Experience
Provide 24/7 concierge services and instant responses to guest requests through WhatsApp automation.
Streamlined Operations
Reduce front desk workload by automating common inquiries, bookings, and service requests.
Increased Revenue
Upsell spa services, dining, and activities through personalized WhatsApp campaigns.
Improved Reviews
Proactive communication and quick issue resolution lead to better guest satisfaction and reviews.
End-to-End Solution
Complete Guest Journey Automation
From booking to checkout, WhatsForm handles every aspect of guest communication and service delivery.
- Pre-arrival: Welcome messages, local recommendations, and special offers
- During Stay: Room service, housekeeping requests, and activity bookings
- Post-stay: Feedback collection, loyalty program enrollment, and future booking incentives
- Emergency Support: 24/7 assistance for urgent guest needs
Popular Use Cases
Automated Check-in
Send room keys digitally and provide check-in instructions via WhatsApp
Concierge Services
AI-powered recommendations for local attractions, dining, and transportation
Room Service Orders
Enable guests to place food and amenity orders directly through WhatsApp
Maintenance Requests
Streamline reporting and resolution of room issues and maintenance needs
Event Coordination
Manage wedding, conference, and special event communications efficiently
Loyalty Program
Automate point tracking, rewards redemption, and exclusive member offers
Ready to Transform Your Guest Experience?
Join leading hotels and resorts using WhatsForm to deliver exceptional service and increase guest satisfaction.
Ready to Transform Your WhatsApp Business?
Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.