Grow Active Users, Reduce Churn & Handle Creator Support at Scale — on WhatsApp
WhatsForm helps social media platforms re-engage dormant users, onboard new creators, manage verification queues, and deliver critical safety notifications — all via WhatsApp.
Platform Growth Challenges You Face Every Quarter
DAU growth and creator retention are non-negotiable — yet most platforms struggle to reach users outside the app itself.
Inactive User Drift
Registered users who haven't returned in 30+ days cost acquisition budget and drag down DAU/MAU ratios.
Creator Onboarding Friction
New creators abandon monetisation programs because onboarding is confusing and support is slow to respond.
Safety & Trust Notifications Missed
Critical account security alerts sent via email or push go unseen — leaving users vulnerable and damaging platform trust.
Verification Queue Backlog
Manual creator verification and brand partnership applications pile up, frustrating high-value users who leave for competitors.
WhatsForm Connects Your Platform to Users Outside the App
Reach users on the channel they actually check — WhatsApp.
Re-Engagement Campaigns
Identify dormant users and send personalised "Here's what you missed" content digests or trending topic alerts to bring them back.
Creator Onboarding Sequences
Guide new creators through profile setup, first-post tips, and monetisation programme enrollment via automated WhatsApp flows.
Account Security & Safety Alerts
Deliver login alerts, suspicious activity warnings, and two-factor authentication OTPs through WhatsApp for maximum visibility.
Verification & Application Status
Notify creators about verification application status, request missing documents, and confirm approval — all via WhatsApp.
How It Works
API-first integration fits directly into your existing platform infrastructure.
Connect WhatsApp Business API
Link a verified WhatsApp Business number — separate from personal numbers — to WhatsForm.
Integrate via Webhook or REST API
Push user lifecycle events (signup, inactivity trigger, creator application submitted) from your platform to WhatsForm in real time.
Define Audience Segments
Segment by user type (viewer vs. creator), tenure, engagement tier, or any custom attribute from your user database.
Build & Deploy Communication Flows
Create automated sequences for onboarding, re-engagement, safety alerts, and creator support — triggered by events, not manual effort.
Measure & Iterate
Track message delivery, open rates, re-activation rates, and creator onboarding completion in real-time analytics.
Why Social Platforms Choose WhatsForm
98% Message Visibility
WhatsApp alerts get seen where push notifications and emails are ignored or blocked.
Enterprise-Grade API
REST API and webhook support for seamless integration with any platform tech stack.
High-Volume Messaging
Send millions of personalised messages per day with guaranteed delivery via the official WhatsApp Business API.
Privacy & Compliance Ready
Built-in consent management, opt-out handling, and PDPB compliance for Indian platforms.
Multi-Language Broadcast
Communicate with users across India in their preferred language — Hindi, Tamil, Telugu, Kannada, and more.
Real-World Use Cases
Dormant User Win-Back
Send users who haven't opened the app in 30 days a curated "top content from your network this week" digest with a deep link back in.
Creator Monetisation Onboarding
When a creator hits 1,000 followers, auto-trigger a WhatsApp sequence guiding them through monetisation program enrollment.
Suspicious Login Alert
Immediately notify users of an unrecognised login attempt via WhatsApp — faster and more visible than email or push.
Verification Status Update
Automatically notify applicants of missing documents, review progress, and final approval — reducing support queue volume.
Results Platforms Achieve
"WhatsApp notifications for creator verification and security alerts transformed our trust metrics. Users actually see these messages — unlike anything we sent via email before."
Start Growing Your Platform Engagement on WhatsApp
14-day free trial. No credit card required. Full onboarding support included.