Boost Subscriptions, Reduce Churn & Keep Viewers Hooked — on WhatsApp
WhatsForm helps streaming platforms send personalised content alerts, recover lapsed subscribers, and deliver concierge-level support — all via WhatsApp.
Streaming Growth Killers You Face Every Day
Subscriber acquisition is expensive. Yet most streaming platforms bleed revenue through preventable churn and poor engagement.
Silent Churn
Subscribers cancel without warning because they forget what content is available or lose the watching habit.
Trial Drop-Off
Free-trial users sign up but never watch enough content to convert to paid — and no personalised nudge brings them back.
Support Overload
Password resets, billing queries, and playback issues flood your support team with repetitive tickets.
Low Content Discovery
Viewers stick to familiar titles; algorithmic recommendations are buried in-app and never reach lapsed users.
WhatsForm Turns WhatsApp into Your Retention Engine
Personalised, timely messages on a channel subscribers already use daily.
Personalised Content Alerts
Notify subscribers the moment a new season, episode, or exclusive they will love drops — based on watch history and genre preferences.
Trial Activation Sequences
Automated day-1, day-3, and day-6 WhatsApp messages guide new trial users to their first "wow" content moment and prompt payment before expiry.
Lapse & Cancellation Saves
When a subscriber cancels or stops watching, trigger a win-back sequence with a personalised offer — without spamming the whole list.
Self-Service Support Bot
Resolve password resets, billing questions, and device link requests instantly via AI chat — cutting support tickets by up to 60%.
How It Works
Up and running in days, not months.
Connect WhatsApp Business API
Link your verified WhatsApp Business number to WhatsForm in minutes.
Sync Subscriber Data
Import subscriber segments, watch history tags, and plan tiers via CSV or your CRM/CDP integration.
Build Automated Flows
Use the visual flow builder to create trial activation, content alert, and win-back sequences — no code required.
Launch & Personalise
Go live with personalised broadcasts and let the AI agent handle inbound queries 24/7.
Track & Optimise
Monitor open rates, click-throughs, trial conversions, and churn saves in the WhatsForm analytics dashboard.
Why Streaming Platforms Choose WhatsForm
98% Open Rate
WhatsApp messages are read almost immediately — email newsletters cannot compete.
Zero-Code Automation
Content, marketing, and CX teams build flows without waiting for engineering.
Multi-Language Support
Communicate in Hindi, Tamil, Telugu, and 10+ regional languages to reach every subscriber.
TRAI & PDPB Compliant
Opt-in management, consent records, and DND checks built in — stay compliant automatically.
Deep Segmentation
Personalise by plan tier, favourite genre, last-watched date, or any custom attribute.
Real-World Use Cases
New Release Drops
Auto-notify genre-matched subscribers when a new series or film premieres, driving immediate watch sessions.
Trial-to-Paid Conversion
Send day-5 trial nudge with a "watch before your trial ends" content recommendation and one-tap upgrade link.
Renewal Reminders
Send a friendly renewal alert 7 days and 1 day before billing — with a one-tap payment link to reduce involuntary churn.
Lapsed Viewer Win-Back
Target subscribers who haven't watched in 30+ days with a personalised "We've missed you" message and exclusive offer.
Results Our Clients Achieve
"WhatsForm's trial activation sequence alone lifted our conversion rate by more than 3×. The personalised content alerts keep subscribers active — it's the retention tool we always needed."
Start Growing Your Streaming Platform on WhatsApp Today
14-day free trial. No credit card required. Full onboarding support included.