Table bookings, pre-orders for baked goods, daily menu broadcasts, loyalty stamps, and seasonal promotions — all automated on WhatsApp. Serve your regulars better and keep new customers coming back.
No credit card required · Setup in 30 minutes
Great product isn't enough if customers can't easily order, return, or find out what's freshly baked today.
Your best croissants are gone by 9am. Loyal customers who arrive at 10 leave disappointed. Without a pre-order system, you can't forecast demand or reward the regulars who sustain your business.
Birthday cake orders arrive via personal WhatsApp, DMs, and verbal requests. Designs, flavours, sizes, and collection dates get confused. Errors at collection damage trust and generate refunds.
Your daily special or seasonal menu goes unnoticed. Instagram posts reach a fraction of your customer base. Customers show up asking for items you stopped making months ago.
Someone has a great flat white and a pain au chocolat, but never comes back. Without a follow-up mechanism or loyalty incentive, there's nothing pulling them back through the door.
Pre-orders, menu updates, custom orders, and loyalty — all running smoothly on WhatsApp.
Customers pre-order their favourite items for a chosen collection time via WhatsApp. You know what to bake, in what quantity, and when. Popular items never disappoint regulars, and food waste drops.
Structured WhatsApp forms collect all details for custom orders — flavour, design, size, dietary requirements, collection date, and payment. Every order is accurate. No more verbal misunderstandings.
Daily menu, fresh arrivals, and seasonal specials broadcast to opted-in customers every morning. 85%+ open rates mean your best customers know what's available before they decide where to go.
Digital loyalty stamps awarded after every WhatsApp order. Reward messages sent when the stamp card is full. Birthday discounts and win-back offers sent to customers who haven't visited in 21 days.
From first visit to loyal daily regular — the full customer journey on WhatsApp.
QR code at the counter or a link in your Instagram bio brings customers to your WhatsApp. They opt in to your daily menu updates and loyalty programme in one tap.
At 8am, opted-in customers receive your daily specials, fresh arrivals, and any limited items. They decide to visit — or pre-order — before leaving home.
Customer orders their usual via WhatsApp. Specific collection time selected. You know exactly what to have ready. They arrive, collect, and skip the queue entirely.
Birthday cake inquiry comes in via WhatsApp. Structured form collects every detail — flavour, design, size, collection date. Order confirmed and deposit taken in the same conversation.
Loyalty stamp added after each order. Reward message sent when card is complete. Customers who haven't visited in 21 days receive a personalised return offer with their favourite item.
Pre-orders reduce waste, loyalty keeps regulars returning, and broadcasts bring your community back every morning.
Pre-order data lets you bake to demand — reducing over-production of slow items and ensuring your bestsellers are always available for regulars.
Morning menu broadcasts and pre-order prompts drive purchases before customers have decided where to go — capturing demand that would otherwise go elsewhere.
Structured order forms eliminate the verbal miscommunications that cause costly remakes on custom cakes and bulk orders.
Digital loyalty stamps and personalised win-back offers turn occasional visitors into daily regulars — your most profitable customer segment.
Customers who feel valued and communicated with consistently leave better reviews — and recommend your cafe to friends and colleagues.
Every customer touchpoint — from morning broadcast to birthday cake.
Daily menu broadcasts and pre-order prompts capture purchasing decisions before customers choose where to go — driving measurably higher spend per visit.
Structured WhatsApp order forms for cakes and bulk items eliminate the verbal miscommunications that cause costly remakes and customer disappointment.
Digital loyalty programmes and personalised win-back messages bring customers back twice as often as cafes relying on passive walk-in traffic.
"Our morning broadcast goes to 600 opted-in customers every day. We tell them what's just out of the oven. By 9:30am we've already sold out of the items we mentioned. We also set up a pre-order flow — regulars order their usual the night before and collect on the way to work. Waste is down 30% and revenue is up."
Owner, Artisan Bakery & Cafe — Bangalore
Join cafes and bakeries using WhatsApp to drive pre-orders, reduce waste, and keep the customers who make your business worth running coming back every day.
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