AI-Powered Customer Support

Scale customer support without scaling overhead using AI Business OS

Deploy the Communicate, Intelligence, and Mini Apps layers of WhatsForm to centralize incoming chats, automate 60% of routine inquiries with AI agents, and manage tickets collaboratively.

  • Multilingual AI support agent (AI Intelligence)
  • Shared collaborative team inbox (WhatsApp Communication)
  • Interactive support ticket forms (Build Mini Apps)

60%

Tickets Auto-Resolved

50%

Support Cost Savings

24/7

AI Availability

12K+

Businesses Trust Us

12,000+ businesses trust WhatsForm to scale support without scaling costs

Drive customers from every channel to WhatsApp. Manage ticket volumes smartly, 24×7.

How it works

From first message to resolved ticket — in seconds

01

Customer Sends a Message

Customer reaches out on WhatsApp — via a link, QR code, or button on your site.

02

AI Resolves Instantly

The AI agent answers FAQs, closes tickets, and handles routine queries — no human needed.

03

Complex Cases Routed to Agents

Escalations are routed to the right human agent with full conversation context already loaded.

Empathetic AI support agent for routine FAQs

Our AI Support Agent answers complex customer queries, retrieves order details, and handles standard FAQs contextually—leaving your human team to focus on high-value conversations. It automatically routes complex issues to live agents and ensures consistent, multilingual service.

  • Instantly resolves FAQs and closes tickets
  • Routes complex queries to the right agents
  • Connects customers to humans on request
  • Distributes load evenly across your team
Learn more about our AI Support Agent
Empathetic AI support agent for routine FAQs
Platform

Boost resolution speeds with the WhatsApp Communication & Customer Relationship Management layers

Shared Team Inbox (WhatsApp Communication)

Manage all customer interactions from WhatsApp, Instagram, and Facebook in a single collaborative dashboard. No physical device dependencies.

Smart Session Templates (WhatsApp Communication)

Centralize your quick replies, pre-approved Meta responses, and instructions, enabling agents to reply in seconds.

Interactive Ticket Forms (Build Mini Apps)

Deploy WhatsApp-native forms to gather feedback, report issues, and document client requests with absolute precision.

Boost resolution speeds with the WhatsApp Communication & Customer Relationship Management layers

Scale your support without scaling your team

Let AI handle the routine. Let your team handle the relationships.